Support Center for My Buying Buddy’s IDX and CRM Solution

My Buying Buddy now has  a Support Center @ info.mybuyingbuddy.com

The Support Center serves as a main knowledge hub for existing customers: new or veteran, that would like to find detailed explanations of My Buying Buddy’s many features.  The Support Center is segmented into five sections: Home, Start Here, KnowledgeBase, FAQS, and Hosted Websites for BlueFire Group clients.

Home Section:

The home section is the main page of the Support Center. From here, members can type in their query, and easily browse different popular sections of the Support Center. Right from the front page, new users can click on the Getting Started Guide for  My Buying Buddy. (Users can download these documents)

Gettingstarted

 

 

Start Here:

Start here offers a step by step walkthrough of how to set up the My Buying Buddy plugin and other info regarding your account: how to set up profile info, etc.

Start Here Support Center

 

KnowledgeBase and FAQS

In the KnowledgeBase section, users can browse documents of all My Buying Buddy’s many complex features: Widgets instructions, LAC’s in depth explanation, etc. If you have a technical question that you can’t exactly put into words, you can browse in the KnowledgeBase section for subjects pertaining your question. You can also browse the FAQ section for common questions that are asked by our members.

KnowledgeBase for Support Center

 

Hosted Websites for Blue Fire Group Sites

The Hosted Websites is only for Blue Fire Group hosted WordPress Sites. If you are an existing client with a WordPress website that’s hosted by the Blue Fire Group, you can find tutorials, videos of how to navigate your website in this section.

 

Need Extra Help?

Webinar Training

For those who need more assistance, you could also register for the weekly Webinar Training Classes.  The link to the Webinar training is at the bottom left corner of the footer. Click on the link and it will ask you to register for the upcoming scheduled Webinar.

Webinar Training for Support Center

 

To access the new My Buying Buddy Support Center, just type the URL, info.mybuyingbuddy.com